To the more than 380 former Occam Networks customers that are joining our Calix family – Welcome. We are excited to have you aboard, and truly believe that the combination of Occam and Calix will result in substantial benefits to both you and your subscribers.
At Calix we are totally focused on access innovation and the delivery of a Unified Access network vision.
The combined engineering talent from both companies is now at work on accelerating this vision across our combined
portfolio, and bringing you the solutions you need to be the broadband service provider of choice to your subscribers.
We are committed to making the transition to Calix as seamless, comfortable, and simple as we can make it.
Below you will find a quick reference table providing answers to some of the most common integration questions,
and a deeper dive "Frequently Asked Questions" section.
| Looking for this? |
Find it here |
| PRODUCT INFORMATION |
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| BLC 6000 |
Calix B-Series web page |
| ON2000 ONTs |
Calix 2000 ONTs web page |
| OccamView |
Calix B-Series web page |
| RTC enclosures |
RTC Enclosures web page |
| TECHNICAL SUPPORT |
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| Phone support for BLC6000 (now the B-Series), ON2000 ONTs, OccamView, and RTC enclosures |
Toll Free (US domestic): 877-766-3500
Direct (US domestic): +1 707-766-3500
International Access codes:
United Kingdom: 0-800-89-001
Poland: 0-0-800-111-1111
Switzerland: 0-800-89001
Australia: 1-800-881-011 |
| Web support for BLC6000 (now the B-Series), ON2000 ONTs, OccamView, and RTC enclosures; includes requests for software and RMAs |
Calix Resource Center |
| Documentation |
Calix Documentation Library (login required) |
| Training |
Occam training classes are available as part of the overall Calix training courses.
Calix Training web page |
| Calix Advantage Program |
Technical support, software upgrades, and element management / network management combined in one package, for one annual fee.
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| SALES |
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| Communicating with Calix Sales |
Calix sales teams will be reaching out to the entire Calix customer base on over the coming weeks to introduce themselves. Additional questions can be directed to:
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| PLACING AN ORDER |
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| If you previously purchased directly from Occam... |
As a new Calix customer, you must complete the New Customer Information form before placing your first order with Calix.
Click here to complete the New Customer Information form |
| If you previously purchased Occam products through a reseller... |
Continue purchasing such products as the BLC 6000 (now B-Series), ON2000 ONTs (now Calix 2000 ONTs), and other legacy Occam products through your reseller.
If you want to start purchasing Calix C-Series, E-Series, P-Series, or other legacy Calix products, you will need to purchase directly from Calix – and you must first complete the New Customer Information form for previous reseller purchasers.
Click here to complete the New Customer Information form for previous reseller purchasers |
| After completing the New Customer Information form – or if you've purchased from Calix previously... |
You can place an order in three ways:
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